IFEC SEMINARS - AGENDA

IT’S WHAT’S INSIDE THAT COUNTS 
25-26 February 2020
IFEC Pavilion
PRICE: FREE TO ATTEND
 
The IFEC Seminar programme is a fantastic platform for Inflight Entertainment and Connectivity airline experts, related suppliers, and providers to discuss new trends, market analysis on IFE & Connectivity innovation. It will provide a good platform to network and establish new relationships in the region. 
 
The programme brings together industry including those working in:  Airline/Aircraft Connectivity, Aircraft Technician, Aircraft Engineering, Technical Engineering & Services, Satellite, Communications, Big Data And IoT For Airlines, Digitalization of Services, Technology, IFE Sustainability, Interior Retrofitting, Content Provision, Ancillary Revenues (Increased Benefits For Passengers), Avionics & Electrical Infrastructure, Safety And Cabin Innovation.
 
Taking place Aircraft Interiors Middle East (AIME) and co-located with MRO Middle East.

TUE 25 FEBRUARY

10:45 - 11:00ORGANISER & CHAIR'S WELCOME ADDRESS

Rick Lundstrom, Editor, PAX International, USA

11:00 - 11:45QUANTUM LEAP FOR IFE DISRUPTION: PUSHING BOUNDARIES WITH DIGITILISATION EFFORTS

The session highlights some exciting digital journeys taken by airlines and how airlines have turned their focus on tomorrow’s passenger. Digital transformation and adoption thereof has many aspects to it beyond data and IoT at the heart of it all is organisation culture, people and perceptions. Panellists will share:
 
• How can airlines begin to think like the world’s largest innovators and disruptors? What tools do they need to begin to design think their future
with passengers in mind?
• Real-life learnings on building a better CX with multilingual support powered by AI
• Lessons learned from digital transformation projects and initiatives
• How airlines can collaborate better, through a shared approach to data?
• How can airlines combine brand vision and digital tools to transform IFEC experiences?
• How can the data you already have support further IFEC investment?
 

11:45 - 12:15PRESENTATION: INFLIGHT 4G CONNECTIVITY, AIRLINES’ MONETISATION OPPORTUNITIES WITH MOBILE NETWORK OPERATORS

• Inflight 4G connectivity: Airlines’ monetization opportunities with mobile network operators 
• 4G / 5G connectivity to transform our lives on the ground and this evolution will reach the aircraft in coming
• How this evolution will enhance our inflight connectivity experience and increase the service adoption (ease of access, simplified billing) 
• Airlines’ monetization opportunities with mobile network operators

12:15 - 12:45PRESENTATION: THE NEXT GENERATION OF ALWAYS ON PASSENGERS. THREAT OR OPPORTUNITY?

The presentation highlights the demand of the new digital generation, Gen Z on the connectivity everywhere and the expectation to seamlessly migrate their connected lifestyles from the ground to the air. It’s estimated that by 2035 digital natives will comprise the largest single group of airline passengers globally:
 
• How well airlines respond to their needs will, more than anything else, determine success over the next decade 
• Connectivity will play a critical role in helping the industry unlock new opportunities, as well as navigating many of its current challenges, like satisfying next gen travellers
• Simply offering high quality Wi-Fi will not be enough. To unlock the true commercial potential of connectivity, the industry will have to adopt a digital-retail mindset 
• It will demand collaboration and joined up thinking from operators, their partners and the airline community
 

12:45 - 13:30IFEC TECHNOLOGY & INNOVATION IN PASSENGER EXPERIENCE

• What is the latest in IFE technology and innovation?
• How are airlines enhancing passenger experience?
• How airlines to airlines want to work with product and technology providers to give passengers better experiences?
• Providing possible solutions to the challenges in handling the additional capacity needed to show Ultra-Hi definition video and audio content on flights
• How are airlines meeting the needs of families, young travellers, millennials and Gen-Zs?

WED 26 FEBRUARY

10:45 - 11:00ORGANISER & CHAIR'S WELCOME ADDRESS

Rick Lundstrom, Editor, PAX International, USA

11:00 - 11:30PRESENTATION: THE POWER OF THE NEXT GENERATION OF SATELLITES

Realising the next step in aviation connectivity and revolutionising inflight capabilities.
 

11:30 - 12:00INTERNATIONAL CASE STUDY: LESSONS LEARNED FROM SOUTH AFRICAN AIRWAYS

• Overcoming lack of leadership and technology investment 
• Resistance of OEMs to transfer expertise and build tech capabilities 
• The current state of IFE and top 5 improvements to be made
 
 

12:00 - 12:30A NEW LEVEL OF PERSONALISED EXPERIENCE: IFE SOLUTIONS: LIVE TV, IN-SEAT POWER, MULTI-MEDIA CONTENT

• Virtual reality headsets for use on aircraft and in their premium lounges
• Presenting case studies on the latest content for multi-media consumption at airports and on airlines.
• Integration with passenger personal devices for in-seat power
• “Netflix & Fly” – using ‘smarts’ and AI to personalise customer content

Senior representative, Global Eagle

12:30 - 13:00PRESENTATION: WHEN IS THE RIGHT TIME TO INVEST IN TRUE BROADBAND LIKE CONNECTIVITY EXPERIENCE?

As customer expectations and behavior change at a great speed, when and how should airlines upgrade their systems to keep up with new demands?
 
Senior Representative, Yahsat
 

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