Director - Cabin Products and Services Planning, CX Management
Katsunori Maki started his career as a project engineer in aircraft interior manufacturer in 1999 and had worked with many major airlines (Qantas, Hawaiian, Ansett, Royal Brunei & etc...) and both OEM (Airbus & Boeing). After that, he joined ANA in 2009 and was assigned to the cabin engineering section. He has worked on both line fit and retrofit cabin projects as senior program manager. From 2016, he moved to the current section (Cabin Products and Services Planning) and is responsible for all ANA future cabin strategy and all ANA fleets LOPA planning.
01 March 2023 | 11:15 - 11:45 | AIME Panel: Defining Customer-centric Cabins
Join our interior experts as they explore the power of customer satisfaction. This session will assess how customer-centric technologies, trends and policies are accelerating industry growth.
02 March 2023 | 12:15 - 12:45 | AIME: Panel - Soaring the Skies with Sustainable Interiors
To be a truly sustainable aircraft, manufacturers need to assess the materials used and how to improve the lifecycle. This session will assess the weight, reusability, and cost of sustainable materials.